May is graduation month, and it hit me recently — it’s been 25 years since I graduated from college! A whole quarter of a century. It’s hard to believe how fast time flies.
Comments closedSvetlana Kouznetsova Consulting Posts
Travel opens the door to discovery, adventure, and cultural connection. But for millions of disabled people — especially deaf travelers like myself — these experiences are often marked by exclusion, frustration, and second-class treatment. While hearing foreigners receive concierge-level support like multilingual signs, interpreters, and guides, deaf and disabled visitors are often left to fend for themselves. This glaring inequality is more than an inconvenience — it’s a civil rights issue.
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I’m often asked for quick and easy accessibility tips or guidelines — as if there’s a magic wand that can instantly make a business accessible with the push of a button. While I understand the desire for a fast solution, accessibility isn’t about shortcuts. It’s about strategy, foresight, and a commitment to truly understanding the needs of disabled customers.
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